Shipping policy

Delivery areas

We deliver across Pakistan through courier partners. All orders are Cash on Delivery: you pay the rider in cash when your parcel arrives. No advance payment is needed.

Delivery charges

Delivery is Rs 200 per order and free on orders of Rs 3,000 or more. The delivery charge is shown in your cart and at checkout before you place your order, and is included in the amount you pay on delivery.

Order confirmation

After you place an order, you will see your order number straight away. We then call or WhatsApp you on the number you provided to confirm your order and address before dispatch. If we cannot reach you, we will hold your order until it is confirmed. You can also confirm your order yourself on WhatsApp from the order confirmation page.

Dispatch and delivery times

Every item is checked before dispatch. Once your order is confirmed, delivery usually takes:

• 2–4 working days in major cities
• 3–6 working days in other areas

These are estimates. Public holidays, weather and courier delays can occasionally add time. If your order is delayed, we will keep you updated.

Receiving your parcel

Please keep the exact cash amount ready. Check that the parcel is sealed and undamaged when it arrives. If the packaging looks damaged, tell us on WhatsApp as soon as possible, with photos.

Questions

For anything about delivery, message us on WhatsApp or email contact@sorengadgets.com. See all options on our contact page.